The Ouarzart Covenant: A Modern Collector’s Guide to Our Terms
When you step into the world of Ouarzart, you aren’t just a customer browsing an inventory; you are a patron of global heritage. We curate our collection of hand-knotted rugs, hammered copper, and artisanal leather for those who value the soul of the maker over the speed of the machine.
To ensure our relationship is built on a foundation of mutual respect, transparency, and legal clarity including compliance with international standards such as the General Data Protection Regulation (GDPR) we have established these Terms of Service.
By interacting with our site, you join a community that celebrates the “slow-made” movement and the beauty of Moroccan craft.
- The Philosophy of the Handmade
In a world of mass-produced uniformity, Ouarzart stands for the “perfectly imperfect.”
The Artisan’s Mark
Because our goods are crafted by hand in small Moroccan workshops, no two pieces are identical.
Embracing Variation
Slight variations in dye, texture, patina, or grain are not defects they are the signature of human craftsmanship.
Digital Representation
While we use high-resolution photography, colors and textures may vary slightly due to screen settings and lighting conditions. Each piece is a unique creation.
- Your Role in the Connection
To bring a piece of Moroccan heritage into your home, you agree to:
- Provide accurate, current, and complete information
- Ensure your shipping and contact details are correct
- Maintain the confidentiality of your account credentials
You are responsible for all activities conducted under your account.
- Ownership of the Aesthetic (Intellectual Property)
All content on Ouarzart including photography, branding, product descriptions, and design elements is protected under U.S. and international intellectual property laws.
- Personal sharing (e.g., social media inspiration) is welcome with credit
- Commercial use without written authorization is strictly prohibited
- Transparency in Pricing and Availability
The artisanal nature of our products means availability may change.
Adjustments
We reserve the right to modify pricing or discontinue items without prior notice.
Our Promise
If an issue arises after your order (e.g., material shortage), we will contact you with options:
- refund
- delay
- curated alternative
- A Curated & Respectful Space
Our platform is a digital atelier. You agree not to:
- disrupt website functionality
- attempt unauthorized data extraction (scraping)
- misuse the platform for non-commercial or harmful purposes
Violations may result in suspension of access.
- The Boundaries of Our Responsibility
We collaborate with artisans and logistics partners worldwide.
Ouarzart is not liable for delays or disruptions caused by:
- customs procedures
- shipping carriers
- weather or global events
Our liability is strictly limited to the value of the purchased product.
- Privacy, Data Protection & GDPR Compliance (EU Users)
We respect your privacy as deeply as we respect craftsmanship.
Data Collection
We may collect:
- name, email, phone number
- billing & shipping address
- payment-related information (processed securely via third-party providers)
- website usage data (cookies, analytics)
Purpose of Processing
Your data is used to:
- process and deliver your orders
- provide customer support
- improve our services and website experience
- comply with legal obligations
GDPR Rights (For EU Residents)
If you are located in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at:
Info@ouarzart.com
Legal Basis for Processing
We process your data under:
- contractual necessity (orders)
- legitimate business interests
- legal compliance
- your explicit consent (e.g., marketing)
Data Retention
We retain your data only as long as necessary for:
- order fulfillment
- legal and accounting obligations
- Cookies & Tracking Technologies (EU Compliance)
Our website uses cookies to enhance your experience.
This includes:
- essential cookies (site functionality)
- analytics cookies
- marketing cookies (if consent is given)
For EU users, cookies are used only after clear consent via a cookie banner, in accordance with GDPR and ePrivacy Directive.
You may manage or withdraw your consent at any time.
- International Data Transfers
As a U.S.-based company serving a global audience, your data may be processed outside your country of residence.
When transferring data internationally, we ensure appropriate safeguards such as:
- secure hosting environments
- standard contractual clauses (SCCs) where applicable
- Governing Law
While our inspiration is rooted in Marrakesh, Ouarzart operates as a U.S.-based entity.
These Terms are governed by the laws of the state in which our business is registered.
For EU consumers, mandatory consumer protection laws of your country may also apply.
- Updates to These Terms
We may update these Terms to reflect changes in our practices, legal requirements, or services.
Updates will be posted on this page with a revised effective date.
- Contact Us
For any questions regarding these Terms or your data:
📧 Info@ouarzart.com